Terms of Service

Bricksmart is operated by Subfocus Technologies Ltd, a company registered in England and Wales (company number 14775280) with its registered office at c/o Savvy Accountancy, Kenward House, High Street, Hartley Wintney, Hampshire, RG27 8NY. We refer to ourselves in this document as “Bricksmart”, “we” or “us”, and to you as the “user” or “subscriber”.

These terms govern your access to the Bricksmart website, mobile views and any related product surfaces (together, the “Platform”). By creating an account, starting a trial, or otherwise using the Platform, you confirm that you have read, understood and agree to be bound by these terms and by our Privacy Policy and Cookie Policy. If you do not agree, please do not use the Platform.

Bricksmart aggregates public-record property and corporate data, augments it with internal models and AI-assisted analysis, and presents it through tools such as property and company lookups, distressed-company and probate feeds, filtered search, AI chat, financial modelling, comparables, planning data, and an outreach letter service. The exact features available depend on the plan you are on.

We continuously improve the Platform. Features, pricing and underlying data may change without notice. We do not promise that any specific tool, dataset, third-party integration, or feature will remain available indefinitely.

Data shown on the Platform is drawn from a mix of public registers (including HM Land Registry, Companies House, EPC Open Data, the London Gazette, local-authority planning portals and the Office for National Statistics) and third-party providers. We do not warrant that any of it is complete, accurate or current.

A Bricksmart account is personal to one individual. You are responsible for keeping your login credentials confidential and for all activity that occurs under your account. If you suspect your account has been accessed by someone else, tell us at info@bricksmart.ai without delay.

Sharing an account, reselling access, or registering multiple accounts to circumvent plan limits or trial restrictions is a material breach of these terms. We may suspend or close any account where we reasonably believe these rules have been broken, and we may withhold refunds in such cases.

We may offer a time-limited free trial. To start one you will generally need to provide payment details, which are stored securely by our payments partner, Stripe. We do not store full card numbers on our own servers.

Unless you cancel before your trial ends, your account will roll straight into a paid subscription on the plan you signed up to and we will take a first payment from your stored card. Subscriptions then renew automatically at the end of each billing period until you cancel. Monthly subscribers will not receive a reminder before each renewal; annual subscribers will receive an email a few days ahead of theirs.

You can cancel at any time from your account settings or by emailing info@bricksmart.ai. After cancellation you keep access to the Platform until the end of the period you have already paid for; no refunds for unused time are due except as set out in section “Refunds” below.

If a renewal charge is declined by your bank, we will pause your account, notify you, and retry the card a small number of times over the following days before giving up.

We will give you at least 30 days’ advance notice by email before any increase to your subscription price.

Some plans include a monthly allowance of platform credits. Credits are a feature of your subscription, not a stored balance of money. They cannot be redeemed for cash, transferred to another account, or used outside the Platform. Unused credits roll forward into the following billing period up to a cap of twice your monthly allowance; anything above that cap drops off at the end of the period.

Certain actions inside the Platform — including ordering Land Registry documents, sending physical letters via our outreach tool, and other third-party purchases — sit outside the credit system and are billed separately. We may batch these into a single pending balance and charge your card when it crosses a threshold, alongside your next subscription payment, or after 30 days of inactivity on the pending balance, whichever comes first. You can see your outstanding balance in your account at any time and settle it manually.

If you cancel, any remaining credits expire at the end of your current paid period and are not refunded.

We want subscribers to feel comfortable trying Bricksmart. If you ask within 10 days of a subscription charge, we will refund it in full, no questions asked. After that, refunds are at our discretion: we may issue one if you can point to exceptional circumstances (for example illness, bereavement or proven fraud) and where these terms have not been breached.

Refunds over £150 are subject to a 3% administrative deduction to cover payment-processing costs.

Charges relating to outreach letters, Land Registry documents and other third-party purchases are non-refundable, because we have already paid the upstream supplier on your behalf.

You agree that you will not:

• scrape, mirror or systematically extract data from the Platform other than through interfaces we have authorised in writing;
• use the Platform to compile a product that consists substantially of Bricksmart data without adding meaningful enhancement or value of your own;
• present Bricksmart data as legal, regulatory, valuation, financial or other professional advice;
• attempt to bypass our authentication, signing, rate limits, bot protection or security controls;
• introduce viruses, malware, denial-of-service traffic or other material designed to interfere with the Platform;
• use the Platform for harassment, unlawful surveillance, or any purpose that breaches UK GDPR or other applicable law.

We reserve the right to suspend or close any account that we reasonably believe is being used in breach of these rules, and to cooperate with law enforcement where appropriate.

Parts of the Platform use large language models and other AI-assisted systems — for example the AI chat, financial-model builder, outreach drafting, and natural-language summaries. AI-generated output is probabilistic, can be wrong, and is provided to assist your own judgement, not to replace it. You are responsible for reviewing AI output before relying on it, sharing it, or making any decision based on it.

Inputs you provide to the AI chat may be processed by our LLM suppliers under their own terms. We do our best to choose suppliers with sensible data-handling commitments, but you should not paste sensitive personal data or anything you would not want logged.

The Platform is a research tool. It is not a substitute for professional advice, conveyancing, surveys, mortgage advice, tax advice, regulatory advice, or your own due diligence. Decisions about buying, selling, lending against or investing in property should be taken with appropriate independent professional input.

If you share output from Bricksmart with a third party — whether by screenshot, export, embedding our data in your own product, or any other means — you are responsible for making clear to that third party that the data is for general information only, that it has not been independently verified by us, and that they should not rely on it without their own professional advice. You indemnify us against any claim arising from a third party’s use of, or reliance on, data you have made available to them.

The Platform, its underlying code, design, data compilations, internal models, branding and content are owned by us or our licensors and are protected by applicable intellectual-property laws. Subject to your compliance with these terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform during the period your subscription is active.

You may take screenshots and exports of Bricksmart output for your own business purposes, provided you do not present them as independent third-party data and you do not modify them in a way that misrepresents what was on the Platform.

Some content shown on the Platform — particularly listing imagery, floorplans and third-party documents — is owned by third parties and is shown under their licence terms. You are responsible for obtaining any further licences needed if you intend to reuse this content beyond the Platform.

We aim to keep the Platform available, but we do not guarantee any particular uptime or that any feature will be free of bugs, errors or interruptions. We may take the Platform offline for maintenance, security or any other reason without notice, and we may add, change, deprecate or remove features at any time.

We may revise these terms from time to time. We will post the updated version on this page; if the changes are material we will also email registered subscribers in advance. Your continued use of the Platform after the effective date counts as acceptance of the revised terms.

Nothing in these terms limits or excludes any liability that cannot lawfully be excluded — including for death or personal injury caused by our negligence, for fraud, or for any breach of consumer rights that applicable law treats as non-excludable.

The Platform and all data, outputs, estimates, models and content on it are provided on an “as is” and “as available” basis, without warranties of any kind.

Subject to that, and to the maximum extent permitted by law:

• we exclude all conditions, warranties and representations not expressly set out in these terms, whether express, implied, statutory or otherwise;
• we are not liable for any indirect, consequential or special loss or damage, or for any: loss of profit, revenue, sales, business or business opportunity; business interruption; loss of anticipated savings or wasted expenditure; loss of, or reduction in the value of, any asset, investment or property; loss of goodwill or reputation; or loss of, or corruption to, data — in each case whether direct or indirect;
• we are not liable for any loss or damage arising from your reliance on the Platform or its outputs, including any inaccuracy, omission, error or lack of currency in data obtained from public registers or third-party sources, or in any valuation, estimate, model output, comparable or AI-generated content — none of which is a substitute for professional advice or your own due diligence;
• our total aggregate liability to you in connection with the Platform, whether in contract, tort (including negligence), breach of statutory duty, misrepresentation or otherwise, in any 12-month period is limited to the greater of the amount you have paid us for the Platform in that period and £100.

We may assign or transfer our rights and obligations under these terms — for example, as part of a sale of our business — and your account terms will continue on the same basis with the new operator. You may not assign or transfer your account or your rights under these terms without our written consent.

These terms, their subject matter and their formation are governed by the laws of England and Wales. You and we agree that the courts of England and Wales have exclusive jurisdiction over any dispute, subject to any non-waivable consumer-protection rights you may have where you live.

For anything to do with these terms, your account, billing, or a suspected breach, please email us at info@bricksmart.ai.